How To Configure My Subscription After Purchasing?
One agent from our support team will be available to assist you to easy setup your subscription on your device very easily following few simple steps.
Can I Customize My Playlist (TV Channels, Movies, Series)?
YES, you can contact our support any time to customize your playlist (TV Channels, Movies, Series) for Free.
Can I use two devices at the same time on the same subscription?
Each subscription is designed for use on a single device at a time. However, you can switch devices by logging out and logging in on another device.
* You can request an additional connection for an extra fee.
Can I Cancel My Subscription?
We offer Free Trial (24-Hours with unlimited access) for all new clients to test the quality of our service before purchasing a plan. However, if you are not 100% satisfied* during the trial, we encourage you not to choose a paid plan(No refund requests).
What forms of payment do you accept?
We accept the following payment methods:

Paypal & Card Payment Methods: Visa, Mastercard, Amex, Discover, JCB, China Union Pay, Hipercard, Tarjeta, Nativa, Argencard, Elo, Cencosud, Cabal, Diners Club International, UnionPay International, Maestro, RuPay, InteracCartes Bancaires
Can I watch live TV and on-demand content?
Yes, our IPTV service includes both live TV channels and a large library of on-demand movies and shows.
Do I need a VPN to use IPTV?
While our service is designed to work without a VPN, using one can enhance your security and bypass geographic restrictions if needed.
Can I use my IPTV account while traveling abroad?
Yes, you can use your IPTV account anywhere in the world as long as you have a stable internet connection. Enjoy your favorite content no matter where you are!
Is the content updated regularly?
Absolutely! We update our channel list and on-demand library regularly to ensure you have access to the latest and best content.
What To Do In Case Of Issues?
If you encounter any issues, feel free to reach out to our 24/7 support team for free dedicated assistance. We’re here to help! Contact Support now.

Please note, we are not responsible for the IPTV player application you are using. For any problems related to the app, contact their customer service or consider using an alternative player.

Please read our faq page first. If you got any questions, please do not hestitae to send us a message.

Email : Xtreamcube.iptv@gmail.com

Contact

Talk to a Person at XtreamCube

Whether you are testing the service, renewing, or something stopped working, the same team answers. Pick whichever way suits you.

Live chat on this site

The quickest way in. The chat button sits at the corner of every page, this one included.

Email

Write to Xtreamcube.iptv@gmail.com. Useful when you need to attach a screenshot of what you are seeing.

Check the answers first

Setup, playlists, devices and payment are covered in the questions and answers. It often saves a round trip.

What to put in your message

None of this is mandatory, but each line you include is one question we do not have to ask you back.

  • Your username, if you already have an account. It tells us which one to look at.
  • The device and the app you are watching on. A television, a stick and a phone do not behave the same way.
  • When it happens, and whether it happens on every channel or only on some. That single detail usually points straight at the cause.
  • A photo of the screen if something looks wrong. Faster than describing it.

Before you write

Two things are worth trying first, because they resolve a good share of what reaches us: close the app on any other device before opening it here, since one account carries one connection at a time; and if the picture hesitates, check whether it does so on every channel or only on one. The troubleshooting guide walks through the rest.